In Preparation of Your Appointment

 

The salon is a busy environment. Your booking is reserved for you only, please come alone.

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• Please respond to the confirmation text or email that is sent out prior to your appointment to confirm your booking.

• If you wish to alter the service you have booked please contact us to ensure there is enough time allotted for an alternative service.

• It is very helpful if you bring appropriate photos to your appointment of what you are hoping to achieve.

• Our salon operates with tiered stylist pricing, meaning prices may vary depending on the stylist you book with.

• Any pricing listed on the Services page is a guide only and will be confirmed during your consultation.

• Colour services are priced for standard applications. Additional product, longer or thicker hair, balayage work or corrective colour may incur additional charges, which your stylist will discuss with you during your consultation.

• If you are under the age of 16, parental/guardian permission is required to proceed with your appointment.

• You are required to provide us with any information about your hair history (box dyes, products used, previous chemical services) as well as any medications or allergies you may have in order for us to safely provide your service.

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Cancellation Policy

 

We require 24 hours notice for cancellations.

Cancellations can be made via phone call to our reception or via email only.

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• Failure to provide 24 hours notice to change or reschedule your appointment will result in a fee of 50% of your booked service.

• Failure to attend an appointment without notice will result in a fee of 100% of your booked service.

*Please note we do not take cancellations via text message or social media.

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We appreciate your support and thank you for trusting us with your hair.

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